Web Seminar – Level 100
Technical Session Part 1 (User Productivity Enhancements, Deployment, Upgrade and Migration)
Technical Session Part 2 (Customizations, Workflow and Developing on 4.0)
DYN01PAL: Selling Microsoft Dynamics CRM to Contact Centers: The Basics
DYN01PAL2: Selling Microsoft Dynamics CRM to Contact Centers: The Basics
Microsoft Dynamics CRM 4.0 BizTalk Adapter
Microsoft Dynamics CRM Exam Preparation Series: Applications Professional
Microsoft Dynamics CRM Exam Preparation Series: Customization & Configuration
Microsoft Dynamics CRM Exam Preparation Series: Installation & Deployment
Microsoft Dynamics Webcast: Take Relationship Management to a New Level with Microsoft Dynamics CRM (Level 100)
Web Seminar – Level 200
Launching Your Microsoft Dynamics™ CRM Practice: Tools for Microsoft Dynamics™ CRM Consultants
Microsoft Dynamics Support Series: Microsoft Dynamics CRM - Configuring for Optimal Performance
Microsoft Dynamics Support Series: Microsoft Dynamics CRM Asynchronous Service
Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management after the Sale (Level 200)
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